Accessibility statement

Melton Borough Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to content published on the www.discovermelton.com domain.

 

Using the site

This website is designed to be used by as many people as possible. You should be able to:

• Zoom in up to 300% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text clear and as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

We aim to ensure that our Discover Melton website conforms with the Web Content Accessibility Guidelines version 2.2 AA standards.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to exemptions listed below, and with non-compliant elements that have been identified subject to continuing development work.

Non-accessible content

The content listed below is non-accessible for the following reasons

Non-compliance with the accessibility regulations

None currently identified. Any non-compliant content identified as a result of testing using Silktide will be listed here, once that testing process is complete.

Content not within the scope of the accessibility regulations

Adobe Acrobat PDF documents

Not all PDF documents published on this website meet accessibility standards, due in some instances to the nature of the document design based on its original intended purpose, for instance hard-copy printing of Maps and Guides. It has been determined that the provision of variants of these PDF resources as compliant elements would impose a disproportionate burden within the meaning of the accessibility regulations.

PDF documents that may not meet accessibility standards when viewed on screen include:

• Attractions Map
• Pick Up A Picnic guide
• Heritage Map (Melton Heritage Trail)
• Food Adventures guide
• Royal Melton guide

The above PDFs can be found on the website at https://discovermelton.com/visitor-information/. All can be downloaded for viewing on an alternative screen or app or web app, or can be printed.

Preparation of this accessibility statement

This statement was updated on 16 March 2026. The website was last reviewed for accessibility compliance on 26 February 2026.

Percentage scores for accessibility, compliance to level A WCAG 2.2 checks, level AA WCAG 2.2 checks and level AAA WCAG 2.2 checks will be detailed here when final tests using Silktide are complete.

All pages within the site were tested. You can contact discover@melton.gov.uk by email to request a copy of the reports and to ask for further details.

 

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page, or you think we are not meeting the accessibility requirements adequately, please email discover@melton.gov.uk and let us know.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are dissatisfied with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).