Accessibility statement

Melton Borough Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to content published on the www.discovermelton.com domain.

 

Using the site

This website is designed to be used by as many people as possible. You should be able to:

• Zoom in up to 300% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text clear and as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

We aim to ensure that our Discover Melton website conforms with the Web Content Accessibility Guidelines version 2.2 AA standards.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to exemptions listed below, and with non-compliant elements that have been identified subject to continuing development work.

Non-accessible content

The content listed below is non-accessible for the following reasons

Non-compliance with the accessibility regulations

None currently identified. Any non-compliant content identified as a result of testing using Silktide will be listed here, once that testing process is complete.

Content not within the scope of the accessibility regulations

Disproportionate burden

Some of the Adobe Acrobat PDF documents published on this website are not fully accessible.  This includes the following documents:

• Attractions Map
• Pick Up A Picnic guide
• Heritage Map (Melton Heritage Trail)
• Food Adventures guide
• Royal Melton guide

The above PDFs can be found on the website at https://discovermelton.com/visitor-information/. All can be downloaded for viewing on an alternative screen or app or web app, or can be printed.

These documents are primarily designed as highly visual, print-based materials. They contain complex maps, graphics and layouts which are not fully compatible with assistive technologies such as screen readers.

We have assessed the cost and practicality of remediating these documents and concluded that doing so at this time would impose a disproportionate burden within the meaning of the accessibility regulations. This is due to:

• the significant technical complexity involved in converting map-based and highly visual content into fully accessible formats
• the requirement for substantial redesign and specialist resource
• the fact that these documents are supplementary promotional materials rather than essential service information

Key visitor information contained within these documents is available elsewhere on the website in accessible HTML format.

Accessible alternatives

If you need information from any of these documents in a different format, you can contact discover@melton.gov.uk by email. We will consider your request and provide the information in an accessible format where possible.

Ongoing improvements
We will review this content when it is next updated. Any new or redesigned documents will be created in an accessible format wherever possible to ensure compliance with accessibility standards.

Preparation of this accessibility statement

This statement was updated on 02 June 2026. The website was last reviewed for accessibility compliance on 26 February 2026.

Percentage scores for accessibility, compliance to level A WCAG 2.2 checks, level AA WCAG 2.2 checks and level AAA WCAG 2.2 checks will be detailed here when final tests using Silktide are complete.

All pages within the site were tested. You can contact discover@melton.gov.uk by email to request a copy of the reports and to ask for further details.

 

Feedback and Contact Information

We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page, or you think we are not meeting the accessibility requirements adequately, please email discover@melton.gov.uk and let us know.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are dissatisfied with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).